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To increase the likelihood of your question being answered:

• Check with previous questions and answers to see if your particular question has been answered before. You might want to add to the question or respond to a previous answer.

• If you are having difficulty with an essay or course work, try to put the question in your own words rather than simply writing down the question you have been set.

• Tell us if you have any ideas about how your question might be tackled. We like to see that you have tried to think the question through for yourself before coming for help.

• Try to think of something interesting or original to ask. If the best question you can come up with is ‘Why?’ or, ‘Is this a question?’ then don’t bother because we’ve heard it.

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